Working With Master Files                    

Master Files are records that are utilized by the TeleTracker Online database on a global level.

From left to right, the following functions, identified by corresponding picture icons, can be performed within each Master File record of TeleTracker Online:  New, Open, Print, Email, Fax*, Delete, Stop, Refresh, Search and Help

Master files can be created, edited, and deleted within TeleTracker Online.  To create new Master Files, simply click on the viewer’s paper icon button located in the upper left-hand corner of the screen.  To edit existing master files, simply double-click on the record you wish to edit, make the desired changes, and click on the record’s save icon located in the upper left-hand corner of the screen.  To delete a master file, simply highlight the record you wish to delete and click the delete icon button (pictured as an “X”) located in the upper left-hand corner of the viewer.  For auditing purposes, TeleTracker Online will not allow records with attached transactions to be deleted.

You will find detailed information at the bottom of each master file within TeleTracker Online. These details include the name of the user who created the master file and when it was created, whether or not a master file has been modified, the name of the user who modified the master file, and when the master file was modified.

*Please note: The Fax features is still in development and not yet available.