TeleTracker Online’s Trace-Through feature is used to search and locate transactions associated with a specific Serial #.
To access the Trace-Through feature from the menu bar of the main TeleTracker Online screen, click the icon.
Trace By: Select the desired lookup criteria by using the Trace By drop-down box. Enter the Serial # into the field to the right of the Trace By drop-down box.
Click the magnifying glass picture to search for all associated transactions.
View your search results in the lower half of the Trace-Through screen. You may view further details of each transaction by double-clicking on a specific transaction.