***This step is critical. Posting information within TeleTracker Online can be reversed PRIOR to downloading into QuickBooks. However, once entries have been downloaded, they must be reversed manually within QuickBooks***
You should already have a system in place to backup your QuickBooks company data file. Verify that that your backup is recent, and, as an additional safety measure, make a local copy of your QuickBooks backup as instructed below:
Launch QuickBooks and open your company file.
From the File menu, choose Back Up and verify that you are in the ‘Back Up Company File’ tab.
Choose a hard drive location and click the ‘OK’ button.