What's
New in TeleTracker Online! What's
New in TeleTracker Online!
Version Release # 4.2
Add numerous products to create a pre-defined package. Sell more products by offering predefined Package Deals on your more popular lines or leveraging less commonly sold items with strong sellers. Offer summer deals, family packages, back to school packages or even inventory Blow Out deals. Offer a package that includes two or more phones with included cases and chargers.
Specify which products can be substitutable (in the case an item upgrade is requested) or force certain items to be sold in the defined package.
2. New and improved search functionality
We have added “fuzzy” search ability to our grids. Type any search string criteria and the engine will return any matches that your search string is part of. Search any column such as Product or Customer and TeleTracker Online will return your results containing that word whether it is the first, middle, or last part of your lookup.
3. Multiple Coupons can be applied to one product
Use 2, 3, 4 or more coupons to reduce the price of one product on the invoice.
4. End of Day Cash Drawer Reports
You can now save your Cash Drawer Reconciliation reports including the amount of money that was counted and entered into the reconciliation report. These reports can be opened and reviewed for any day or period of time and show exactly what an employee entered while reconciling your cash drawer.
5. Track your cash drawer withdrawals
Need some petty cash to pay for something? You can now take money out of your cash drawer and have a record of these transactions in TeleTracker.
6. Increased reporting speed
TeleTracker financial reports have been turbocharged to load and run faster. We have improved the run time of many reports to now generate in 5 – 20 seconds.
TeleTracker has been working for ways to better promote better communications between us and our customers.
User Profiles has been introduced as a way for you to enter and maintain contact information such as: email address and contact names of the employees you want to receive information from TeleTracker about your billing, new updates, or other news.
8. Sales commissions paid as a percentage of total profit
We have added a field where you can enter the percentage you will pay the sales on total profit. We have created a report which automatically calculates their commissions on a profit and loss report.
You can run this report for one specific product type or choose a group of product types.
10. Credit Card General Ledger Keys
If you synchronize with QuickBooks, you can now assign a General Ledger number to all the different credit card types.
11. Line numbers have been added to all transactions
We have added Line Numbers to all of our grids that can be sorted and to be used as a reference when manipulating longer entries of data.
12. Invoice Accessibility from within the Auto Provider Reconciliation
You can now open any invoice within the Auto Provider Reconciliation.
13. Goal / Reward Points System
We've added the ability to utilize a points system that can be used as a goal/reward tool for your sales team.
14. Credit Card manual override security update
TeleTracker has removed the ability to do manual approval overrides for credit card processing.
15. New Look & Feel
The UI (User Interface) have been updated. The global icons throughout TeleTracker have been replaced to improve overall look and performance.
Our Report listing layout has been better positioned.
A new Partner’s listing to be used as we expand our services.
Better stable layout grids have been incorporated.
Problematic controls have been replaced with simpler, better performing ones.
16. Datascape rework
The Datascape interface has been rewritten and is fully functional.
A new hotfix engine has been implemented that enables us to respond and adapt quicker to issues as Windows XP and Vista service packs are introduced. You will find all hotfixes at out download center.
18. Vital Integration
Vital card swiping issues have been resolved.
19. X-Charge Integration
Better fraud security and integration have been tightened.
20. Updated Flipswap Integration
Quick tips have been included on Trade-in questionnaire providing user help. The partner’s page has a dedicated link to other Flipswap sources
21. FlexPay Commission Collected Entry
When you are doing a T-Mobile FlexPay activation a new field will open were you will enter the amount of money collected from the customer for the FlexPay activation. This works directly with the Auto Provider Reconciliation.
Other Information:
Increased credit card security to prevent fraud: Due to changes in the credit card industry for security reasons, TeleTracker no longer stores the entire credit card number on its servers. TeleTracker will store the last four numbers only.
Version Release # 4.1.2
1. Qpay
Added full direct interface and specialized reporting for Qpay products.
2. Speed Suite
Added Speed Suite service provider interface.
3. Flipswap
Added Flipswap direct interface.
4. Trade-Ins
Added Trade-In Module to allow users to accept handset trade-ins.
Added Global Warranty Group direct interface.
6. Technocel
Added eProduct interface for Technocel products.
Added direct interface with Verizon Datascape to allow users to accept prepaid and post pay bill payments.
Added Favorites folder to store frequently accessed reports.
Added custom report module with room for at least 20 reports.
10. Advanced Error Correction
Added interface to automatically report any program errors.
11. Purchase Order Feature Upgrade
Redesigned serial number input on purchase orders.
12. X-Charge Enhancement
Added capability to enter merchant number at the workstation level.
13. Approval Codes
Added approval code information for credit card payment receipts.
14. White Pages Interface Upgrade
Implemented functionality to quickly update any changes to the Internet White Pages automatically.
Version Release # 4.0.1
1. PreCash
Added PreCash direct interface.
2. X-Charge
Added debit processing through X-Charge.
3. Wireless Xcessories Interface
Added eProduct interface for Wireless Xcessories products.
Added catalog interface for Off Wire products.
5. CRM (Customer Relationship Management)
Added CRM reporting functionality. Enhanced CRM user functionality. Added CRM filters to remove terminated users.
6. Human Resources / Employee Scheduling
Added Scheduler reporting functionality.
7. Products
Added discontinued products filter option on not-in-stock activatable item.
8. Coupons
Added "Subsidy" check box to coupon master file. Enhance invoice printing to included "Subsidy" coupons.
9. Exchange
Added Signature functionality for exchange transactions.
10. Auto Provider Reconciliation
Improved auto provider reconciliation functionality.
11. Manual Provider Reconciliation
Added voided payments to total received calculation in manual provider reconciliation. Improved manual provider reconciliation functionality.
12. Reports
Added invoice and products sales reports - sorted by user. Added parameters for customer summary report: city, state, zip, and created date.
13. Changed all references of TranSendIt or EWI to PayGo.
Version Release # 3.9.1
Date: 4/27/2006
1. Exchange
Perform a Return and create a new Invoice all in 1 transaction! You also have the ability to transfer an Activation from one phone to another!
Partially receive a Store Transfer. Have the ability to leave a Store Transfer IN open, giving you the ability to receive additional products at a later time.
3. Auto Provider Reconciliation
Add multiple provider payments to a single TeleTracker Online payment record.
Identify ‘Deactivations’ by Deactivation Date or Negative Commission payment amounts.
4. Lead Sources
Better track and maintain your Lead Source with Valid To and Valid From Dates.
5. Salesperson Daily Sales Report
Run the Invoice Sales or Product Sales Report without any reference to cost. Reports SKU, ESN, Price, Qty, Invoice number and Salesperson in the same manner in which the profit and loss reports are printed.
The Activations Ratio Report shows ratio of activated options per activated base, the ratio of the total $ amount of options activated per activated base, and average option revenue per activated base.
7. Bar Code Reports & Label Reports
Bar Code and Label Reports now have the option to be printer with a Label Writer Printer configuration.
Run the Deactivation Report to report on your Deactivation Transactions.
9. Purchased This not That Report – Can be configured to have either product purchased or product not purchased.
10. Customer By Plan Report - Added Term Length Filter and Activation Type group-by option. Direct export to Excel is also available.
11. Provider Reconciliation Report- Added Activation Type filter.
Version Release # 3.8.0
Date: 12/12/2005
1. 
Auto Provider Commission
Reconciliation
Import your provider commission excel sheet and automatically reconcile commissions
with TeleTracker Online!
2. Updated Manual Provider
Commission Reconciliation
Manually reconcile commissions using partial payments and other manual reconcile
tools!
A new tool to further manage your activations and commissions!
Capture and store your customer's signature!
5. Deactivation
Tab on the Customer Master File
Identify specific deactivations for a specific customer!
6. Customer
Status Master File
Create your own customer status codes! Use status codes to label a customer in the
Customer Master File.
7. Printer
identification and preferences are now located in Workstation
Settings
No longer location specific, printing preferences are now specific to the workstation!
8. Receipt Printers are now supported with Customer Return receipts.
9. Impact Printers are now supported with Invoice and Customer Return receipts.
10. Customer name and address are now included on Invoice receipts.
11. Modified the Time Clock to enable 'Lunch In' only after a 'Lunch Out' has been performed.
12. Modified the Store Transfer Request Record Viewer column to display 'From Location.'
13. USB Cash Drawers are now supported.
14. Charge Back Liability Period has been added to the Service Provider Master File.
15. Customer Return Preference: Return deposits - Mandatory or Not Mandatory.
16. Invoice Preference: Default a specific Tender Type for a payment.
17. Inventory Adjustment Preference: Notes mandatory.
18. Password is masked in the User Master File.
19. Password is masked to the Service Provider Master File.
20. Updated Invoice: When a balance is paid in full, the Add Payment screen will not appear.
21. Updated Invoice: When all Disclaimers are mandatory, the disclaimer window will not appear.
22. Updated Point of Sale: Select Customer Type window contains a Cancel button.
23. Store Transfer in Transit Report.
24. Minimum Amount Due Filter has been added to the Return Aging Report.
25. Group By Salesperson has be added to the Daily Cash Sheet Report.
26. Customer Phone Number has been added to the Deposits Received Report.
27. Sort by Total Profit and Loss has been added to the Invoice Profit and Loss Report.
28. Salesperson and Location information have been added to the Customer Purchased This not That Report.
29. Amount Taxable Grand Total has been added to the Tax Accrued Report.
30. Filter by Terminated or Active Users has been added to the User Master File Report.