Step 8 - Understanding the TeleTracker Online and QuickBooks Interface and Synchronizing Data

 

At this time, TeleTracker Online is equipped to interface 22 individual items.  The interface feature is a two-step process beginning with analyzing data and then either importing and/or exporting (synchronizing) the results. 

 

Each interface item currently falls into 1 of the following 7 categories: 1) G/L Accounts, 2) Classes, 3) Vendors, 4) Terms, 5) Bills, 6) Journal Entries, or 7) Refund Checks. 

 

During Step 6 (Initially Importing Your Chart Of Accounts Into TeleTracker Online), you were exposed to these various items.  In this step, you will be given individual, detailed information regarding each of these 22 items, including; 1) the purpose of each item, 2) the source of the information to synchronize, 3) the affect of synchronizing on TeleTracker Online and/or QuickBooks, and 4) how to synchronize each item.  **ATTENTION FIRST TIME SYNCHRONIZERS** This feature is designed to synchronize interface items from 05/01/04 forward.  Transactions dated prior to 05/01/04 will not be synchronized with your QuickBooks company file.

 

 

  1. QuickBooks Chart of Accounts -> TeleTracker G/L Accounts:  The purpose of this item is to synchronize your QuickBooks Chart of Accounts with TeleTracker Online’s General Ledger Accounts.  When this item is analyzed, TeleTracker Online will automatically search the chart of accounts within your QuickBooks company file for any new G/L accounts.  Any newfound G/L accounts will automatically be created as new G/L accounts within your TeleTracker Online database.  You will notice that G/L accounts cannot be directly added within TeleTracker Online.  Rather, any new G/L accounts must be added to TeleTracker Online through synchronizing this item with QuickBooks.  Synchronizing this item will ensure that your TeleTracker Online database contains your most recent QuickBooks chart of accounts, thereby maintaining the integrity of your TeleTracker Online database and preventing the misclassification of your company’s transactions into your QuickBooks company file. Once this item is synchronized, any newfound records will be imported from your QuickBooks company file into your TeleTracker Online database.  To Synchronize this item:

 

    1. Launch TeleTracker Online and log in.

    2. From the Utilities menu, choose Synchronize QuickBooks.

    3. Verify that you have a current backup of your QuickBooks company file and click the ‘OK’ button in the Synchronize QuickBooks warning box.

    4. Click within the ‘Cutoff Date’ field and select today’s date.  Note: this field is date sensitive for transactions only.

    5. Click the ‘Unselect All’ button.

    6. Click the checkbox to the left of Line 1 (QuickBooks Chart of Account -> TeleTracker GL Accounts).

    7. Click the ‘Analyze’ button.  Once analyzed, the ‘# of New Records’ field will automatically populate with the number of records found.

    8. Answer ‘Yes’ within the ‘Analysis Complete’ message box to print a Batch Audit Report and select your printer.  The Batch Audit Report provides detailed information regarding the data chosen to be synchronized.  Printing this report allows you to maintain an audit trail of each synchronized batch, and also provides an opportunity to review and, if necessary, make changes to your data prior to synchronizing.

    9. After approving the batch, click the ‘Synchronize Now’ button.  Once synchronized, the new records will automatically be imported into your TeleTracker Online General Ledger Accounts.

    10. Click the ‘OK’ buttons when finished.

 

  1. TeleTracker Locations -> QuickBooks Classes:  The purpose of this item is to synchronize your TeleTracker Online Locations with your QuickBooks Classes, thereby enabling your company’s financial information to be grouped by Location.  When this item is analyzed, TeleTracker Online will automatically search the class names within your QuickBooks company file for existing TeleTracker Online location codes.  Any unfound location codes will automatically be created as new class names within your QuickBooks company file.   The relationship between TeleTracker Online’s Locations and QuickBooks’ class feature has been previously discussed in Step 2 (Establishing Classes, Account Numbering, and Audit Trail Within QuickBooks).  By now, you should have verified that any class names assigned to your various Locations within your QuickBooks company file prior to interfacing with TeleTracker Online have been renamed to follow the format described in Step 2Failure to follow the format described in Step 2 will result in the automatic creation of new QuickBooks class names for applicable location codes.  Synchronizing this item will ensure that your QuickBooks company file contains your most recent TeleTracker Online Location information, thereby maintaining the integrity of your QuickBooks data by preventing the misclassification of your company’s transactions into your QuickBooks company file.  Once this item is synchronized, any newfound records will be exported from your TeleTracker Online database into your QuickBooks company file.  To synchronize this item:

 

    1. Launch TeleTracker Online.

    2. From the Utilities menu, choose Synchronize QuickBooks.

    3. Verify that you have a current backup of your QuickBooks company file and click the ‘OK’ button in the Synchronize QuickBooks warning box.

    4. Click within the ‘Cutoff Date’ field and select today’s date.  Note: this field is date sensitive for transactions only.

    5. Click the ‘Unselect All’ button.

    6. Click the checkbox to the left of Line 2 (TeleTracker Locations -> QuickBooks Classes).

    7. Click the ‘Analyze’ button.  Once analyzed, the ‘# of New Records’ field will automatically populate with the number of records found.

    8. Answer ‘Yes’ within the ‘Analysis Complete’ message box to print a Batch Audit Report and select your printer.  The Batch Audit Report provides detailed information regarding the data chosen to be synchronized.  Printing this report allows you to maintain an audit trail of each synchronized batch, and also provides an opportunity to review and, if necessary, make changes to your data prior to synchronizing.

    9. After approving the batch, click the ‘Synchronize Now’ button.  Once synchronized, the new records will automatically be downloaded into your QuickBooks company file.

    10. Click the ‘OK’ buttons when finished.

 

  1. TeleTracker Vendors -> QuickBooks Vendors:  The purpose of this item is to synchronize your TeleTracker Online Vendors with your QuickBooks Vendors.  When this item is analyzed, TeleTracker Online will automatically search the vendor names within your QuickBooks company file for existing TeleTracker Online vendor codes.  Any unfound vendor codes will automatically be created as new vendor names within your QuickBooks company file.  The code assigned to each vendor created will be prefixed with “TTV_”, plus the Vendor code assigned within TeleTracker Online.  For example, if there is a “BRIGHTPOINT” vendor code within your TeleTracker Online database, the vendor name created within your QuickBooks company file will be: “TTV_BRIGHTPOINT”.  In order to avoid the duplication of existing QuickBooks vendor names, PRIOR TO INTERFACING, you must rename any QuickBooks vendors that also exist in your TeleTracker Online Database to correspond to the above-referenced example’s format.  This feature is not case-sensitive, however, it is SPACE-SENSITIVE.  Failure to follow the format described will result in the automatic creation of new vendor names for all applicable vendor codes. Synchronizing this item will ensure that your QuickBooks company file contains your most recent TeleTracker Online Vendor information, thereby maintaining the integrity of your QuickBooks data by preventing the misclassification of your company’s transactions into your QuickBooks company file.  Once this item is synchronized, any newfound records will be exported from your TeleTracker Online database into your QuickBooks company file.  To synchronize this item:

 

    1. Launch TeleTracker Online.

    2. From the Utilities menu, choose Synchronize QuickBooks.

    3. Verify that you have a current backup of your QuickBooks company file and click the ‘OK’ button in the Synchronize QuickBooks warning box.

    4. Click within the ‘Cutoff Date’ field and select today’s date.  Note: this field is date sensitive for transactions only.

    5. Click the ‘Unselect All’ button.

    6. Click the checkbox to the left of Line 3 (TeleTracker Vendors -> QuickBooks Vendors).

    7. Click the ‘Analyze’ button.  Once analyzed, the ‘# of New Records’ field will automatically populate with the number of records found.

    8. Answer ‘Yes’ within the ‘Analysis Complete’ message box to print a Batch Audit Report and select your printer.  The Batch Audit Report provides detailed information regarding the data chosen to be synchronized.  Printing this report allows you to maintain an audit trail of each synchronized batch, and also provides an opportunity to review and, if necessary, make changes to your data prior to synchronizing.

    9. After approving the batch, click the ‘Synchronize Now’ button.  Once synchronized, the new records will automatically be downloaded into your QuickBooks company file.

    10. Click the ‘OK’ buttons when finished.

 

  1. TeleTracker Online Terms -> QuickBooks Terms:  The purpose of this item is to synchronize your TeleTracker Online Terms with your QuickBooks Terms.  When this item is analyzed, TeleTracker Online will automatically search the terms within your QuickBooks company file for existing TeleTracker Online term codes.  Any unfound term codes will automatically be created as terms within your QuickBooks company file.  The code assigned to each term code created will be identical to the term code within TeleTracker Online.  For example, if you have a term code “NET30” within TeleTracker Online, the term created within your QuickBooks company file will also be: “NET30”.  In order to avoid the duplication of existing QuickBooks terms, PRIOR TO INTERFACING, you must rename any QuickBooks terms that also exist in your TeleTracker Online Database to correspond to the above-referenced example’s format.  This feature is not case-sensitive, however, it is SPACE-SENSITIVE.  Failure to follow the format described will result in the automatic creation of new terms for all applicable term codes.  Synchronizing this item will ensure that your QuickBooks company file contains your most recent TeleTracker Online customer/vendor Term Code information, thereby maintaining the integrity of your QuickBooks data.  Once this item is synchronized, any newfound records will be exported from your TeleTracker Online database into your QuickBooks company file. To synchronize this item:

 

    1. Launch TeleTracker Online.

    2. From the Utilities menu, choose Synchronize QuickBooks.

    3. Verify that you have a current backup of your QuickBooks company file and click the ‘OK’ button in the Synchronize QuickBooks warning box.

    4. Click within the ‘Cutoff Date’ field and select today’s date.  Note: this field is date sensitive for transactions only.

    5. Click the ‘Unselect All’ button.

    6. Click the checkbox to the left of Line 4 (TeleTracker Terms -> QuickBooks Terms).

    7. Click the ‘Analyze’ button.  Once analyzed, the ‘# of New Records’ field will automatically populate with the number of records found.

    8. Answer ‘Yes’ within the ‘Analysis Complete’ message box to print a Batch Audit Report and select your printer.  The Batch Audit Report provides detailed information regarding the data chosen to be synchronized.  Printing this report allows you to maintain an audit trail of each synchronized batch, and also provides an opportunity to review and, if necessary, make changes to your data prior to synchronizing.

    9. After approving the batch, click the ‘Synchronize Now’ button.  Once synchronized, the new records will automatically be downloaded into your QuickBooks company file.

    10. Click the ‘OK’ buttons when finished.

 

  1. TeleTracker Purchase Order -> QuickBooks Bills:  The purpose of this item is to synchronize your TeleTracker Online closed Purchase Orders with your QuickBooks Vendor bills.  In order to qualify as closed, the purchase order’s ‘Vendor Invoice#’ and date fields must be populated.  When this item is analyzed, TeleTracker Online will automatically search your TeleTracker Online database for any closed purchase orders.  Any newfound closed purchase orders will automatically be created as new vendor bills in the corresponding vendor file within your QuickBooks company file (see Item 3: TeleTracker Vendors -> QuickBooks Vendors for instructions on synchronizing Vendors).  Vendor bills created by TeleTracker Online within your QuickBooks company file will affect your designated QuickBooks accounts payable G/L account and the corresponding account(s) previously identified in your TeleTracker Online database (see Step 7 – Configuring G/L Accounts within TeleTracker Online for instructions on configuring TeleTracker Online Revenue Departments). Synchronizing this item will ensure that your QuickBooks company file contains your most recent TeleTracker Online closed purchase order information, thereby maintaining the integrity of your QuickBooks data. Once this item is synchronized, any newfound records will be exported from your TeleTracker Online database into your QuickBooks company file. To synchronize this item:

 

    1. Launch TeleTracker Online.

    2. From the Utilities menu, choose Synchronize QuickBooks.

    3. Verify that you have a current backup of your QuickBooks company file and click the ‘OK’ button in the Synchronize QuickBooks warning box.

    4. Click within the ‘Cutoff Date’ field and select today’s date.  Note: this field is date sensitive for transactions only.

    5. Click the ‘Unselect All’ button.

    6. Click the checkbox to the left of Line 5 (TeleTracker Purchase Orders -> QuickBooks Bills).

    7. Click the ‘Analyze’ button.  Once analyzed, the ‘# of New Records’ field will automatically populate with the number of records found.

    8. Answer ‘Yes’ within the ‘Analysis Complete’ message box to print a Batch Audit Report and select your printer.  The Batch Audit Report provides detailed information regarding the data chosen to be synchronized.  Printing this report allows you to maintain an audit trail of each synchronized batch, and also provides an opportunity to review and, if necessary, make changes to your data prior to synchronizing.

    9. After approving the batch, click the ‘Synchronize Now’ button.  Once synchronized, the new records will automatically be downloaded into your QuickBooks company file.

    10. Click the ‘OK’ buttons when finished.

 

  1. TeleTracker Purchase Order Voids -> QuickBooks Bill Voids: The purpose of this item is to synchronize your TeleTracker Online voided Purchase Orders with your QuickBooks Vendor bills.  When this item is analyzed, TeleTracker Online will automatically search your TeleTracker Online database for any voided purchase orders.  When closed TeleTracker Online purchase orders have been previously synchronized with your QuickBooks company file, and have subsequently been voided, the vendor bill previously created within your QuickBooks company file will automatically be voided (see Item 5: TeleTracker Purchase Orders -> QuickBooks bills for information on synchronizing purchase orders and bills).  Synchronizing this item will ensure that your QuickBooks company file contains your most recent TeleTracker Online voided purchase order information, thereby maintaining the integrity of your QuickBooks data and ensuring the accuracy of your audit trail. Once this item is synchronized, any newfound records will be exported from your TeleTracker Online database into your QuickBooks company file. To synchronize this item:

 

    1. Launch TeleTracker Online.

    2. From the Utilities menu, choose Synchronize QuickBooks.

    3. Verify that you have a current backup of your QuickBooks company file and click the ‘OK’ button in the Synchronize QuickBooks warning box.

    4. Click within the ‘Cutoff Date’ field and select today’s date.  Note: this field is date sensitive for transactions only.

    5. Click the ‘Unselect All’ button.

    6. Click the checkbox to the left of Line 6 (TeleTracker Purchase Orders Voids -> QuickBooks Bill Voids).

    7. Click the ‘Analyze’ button.  Once analyzed, the ‘# of New Records’ field will automatically populate with the number of records found.

    8. Answer ‘Yes’ within the ‘Analysis Complete’ message box to print a Batch Audit Report and select your printer.  The Batch Audit Report provides detailed information regarding the data chosen to be synchronized.  Printing this report allows you to maintain an audit trail of each synchronized batch, and also provides an opportunity to review and, if necessary, make changes to your data prior to synchronizing.

    9. After approving the batch, click the ‘Synchronize Now’ button.  Once synchronized, the new records will automatically be downloaded into your QuickBooks company file.

    10. Click the ‘OK’ buttons when finished.

 

  1. TeleTracker Inventory Adjustments -> QuickBooks Journal Entries:  The purpose of this item is to synchronize your TeleTracker Online Inventory Adjustments with your QuickBooks Journal Entries.  Transactions originating from received, open purchase order line items will not synchronize until the Purchase Order has been closed.  This includes Inventory Adjustments, Store Transfers, Invoices, Swaps, and Customer Returns.  In order to qualify as closed, the purchase order’s ‘Vendor Invoice#’ and date fields must be populated.  When this item is analyzed, TeleTracker Online will automatically search your TeleTracker Online database for any new inventory adjustments.  Any newfound inventory adjustments will automatically be created as new journal entries within your QuickBooks company file.  Journal entries created by TeleTracker Online within your QuickBooks company file will affect your corresponding account(s) previously identified within your TeleTracker Online database (see Step 7 – Configuring G/L Accounts within TeleTracker Online for instructions on configuring TeleTracker Online Revenue Departments)Synchronizing this item will ensure that your QuickBooks company file contains your most recent TeleTracker Online inventory adjustments, thereby maintaining the integrity of your QuickBooks data.  Once this item is synchronized, any newfound records will be exported from your TeleTracker Online database into your QuickBooks company file. To synchronize this item:

 

    1. Launch TeleTracker Online.

    2. From the Utilities menu, choose Synchronize QuickBooks.

    3. Verify that you have a current backup of your QuickBooks company file and click the ‘OK’ button in the Synchronize QuickBooks warning box.

    4. Click within the ‘Cutoff Date’ field and select today’s date.  Note: this field is date sensitive for transactions only.

    5. Click the ‘Unselect All’ button.

    6. Click the checkbox to the left of Line 7 (TeleTracker Inventory Adjustments  -> QuickBooks Journal Entries).

    7. Click the ‘Analyze’ button.  Once analyzed, the ‘# of New Records’ field will automatically populate with the number of records found.

    8. Answer ‘Yes’ within the ‘Analysis Complete’ message box to print a Batch Audit Report and select your printer.  The Batch Audit Report provides detailed information regarding the data chosen to be synchronized.  Printing this report allows you to maintain an audit trail of each synchronized batch, and also provides an opportunity to review and, if necessary, make changes to your data prior to synchronizing.

    9. After approving the batch, click the ‘Synchronize Now’ button.  Once synchronized, the new records will automatically be downloaded into your QuickBooks company file.

    10. Click the ‘OK’ buttons when finished.

 

  1. TeleTracker Inventory Adjustment Voids  -> QuickBooks Journal EntriesThe purpose of this item is to synchronize your TeleTracker Online voided Inventory Adjustments with your QuickBooks Journal Entries.  When this item is analyzed, TeleTracker Online will automatically search your TeleTracker Online database for any voided inventory adjustments.  When TeleTracker Online inventory adjustments have been previously synchronized with your QuickBooks company file, and have subsequently been voided, reversing journal entries will automatically be created within your QuickBooks company file.  These journal entries will identically reverse the accounts affected in the synchronization of the original inventory adjustment (see Item 7: TeleTracker Inventory Adjustments -> QuickBooks Journal Entries for information on synchronizing inventory adjustments and journal entries).  Synchronizing this item will ensure that your QuickBooks company file contains your most recent TeleTracker Online voided inventory adjustments, thereby maintaining the integrity of your QuickBooks data and ensuring the accuracy of your audit trail. Once this item is synchronized, any newfound records will be exported from your TeleTracker Online database into your QuickBooks company file. To synchronize this item:

 

    1. Launch TeleTracker Online.

    2. From the Utilities menu, choose Synchronize QuickBooks.

    3. Verify that you have a current backup of your QuickBooks company file and click the ‘OK’ button in the Synchronize QuickBooks warning box.

    4. Click within the ‘Cutoff Date’ field and select today’s date.  Note: this field is date sensitive for transactions only.

    5. Click the ‘Unselect All’ button.

    6. Click the checkbox to the left of Line 8 (TeleTracker Inventory Adjustment Voids -> QuickBooks Journal Entries).

    7. Click the ‘Analyze’ button.  Once analyzed, the ‘# of New Records’ field will automatically populate with the number of records found.

    8. Answer ‘Yes’ within the ‘Analysis Complete’ message box to print a Batch Audit Report and select your printer.  The Batch Audit Report provides detailed information regarding the data chosen to be synchronized.  Printing this report allows you to maintain an audit trail of each synchronized batch, and also provides an opportunity to review and, if necessary, make changes to your data prior to synchronizing.

    9. After approving the batch, click the ‘Synchronize Now’ button.  Once synchronized, the new records will automatically be downloaded into your QuickBooks company file.

    10. Click the ‘OK’ buttons when finished.

 

  1. TeleTracker Store Transfers -> QuickBooks Journal EntriesThe purpose of this item is to synchronize your TeleTracker Online Store Transfers with your QuickBooks Journal Entries.  Transactions originating from received, open purchase order line items will not synchronize until the Purchase Order has been closed.  This includes Inventory Adjustments, Store Transfers, Invoices, Swaps, and Customer Returns.  In order to qualify as closed, the purchase order’s ‘Vendor Invoice#’ and date fields must be populated.  When this item is analyzed, TeleTracker Online will automatically search your TeleTracker Online database for any new store transfers.  Any newfound store transfers will automatically be created as new journal entries within your QuickBooks company file.  Journal entries created by TeleTracker Online within your QuickBooks company file will affect the corresponding account(s) previously identified within your TeleTracker Online database (see Step 7 – Configuring G/L Accounts within TeleTracker Online for instructions on configuring TeleTracker Online Revenue Departments)These journal entries will be from one Location/Class to another (see Step 2 -Establishing Classes, Account Numbering, and Audit Trail Within QuickBooks for information on the relationship between TeleTracker Online Locations and QuickBooks Classes)Synchronizing this item will ensure that your QuickBooks company file contains your most recent TeleTracker Online store transfers, thereby maintaining the integrity of your QuickBooks data.  Once this item is synchronized, any newfound records will be exported from your TeleTracker Online database into your QuickBooks company file. To synchronize this item:

 

    1. Launch TeleTracker Online.

    2. From the Utilities menu, choose Synchronize QuickBooks.

    3. Verify that you have a current backup of your QuickBooks company file and click the ‘OK’ button in the Synchronize QuickBooks warning box.

    4. Click within the ‘Cutoff Date’ field and select today’s date.  Note: this field is date sensitive for transactions only.

    5. Click the ‘Unselect All’ button.

    6. Click the checkbox to the left of Line 9 (TeleTracker Store Transfers -> QuickBooks Journal Entries).

    7. Click the ‘Analyze’ button.  Once analyzed, the ‘# of New Records’ field will automatically populate with the number of records found.

    8. Answer ‘Yes’ within the ‘Analysis Complete’ message box to print a Batch Audit Report and select your printer.  The Batch Audit Report provides detailed information regarding the data chosen to be synchronized.  Printing this report allows you to maintain an audit trail of each synchronized batch, and also provides an opportunity to review and, if necessary, make changes to your data prior to synchronizing.

    9. After approving the batch, click the ‘Synchronize Now’ button.  Once synchronized, the new records will automatically be downloaded into your QuickBooks company file.

    10. Click the ‘OK’ buttons when finished.

 

  1. TeleTracker Store Transfer Voids -> QuickBooks Journal Entries:  The purpose of this item is to synchronize your TeleTracker Online voided Store Transfers with your QuickBooks Journal Entries.  When this item is analyzed, TeleTracker Online will automatically search your TeleTracker Online database for any voided store transfers.  When TeleTracker Online store transfers have been previously synchronized with your QuickBooks company file, and have subsequently been voided, reversing journal entries will automatically be created within your QuickBooks company file.  These journal entries will identically reverse the accounts affected in the synchronization of the original inventory adjustment (see Item 9: TeleTracker Store Transfers -> QuickBooks Journal Entries for information on synchronizing store transfers and journal entries).  Synchronizing this item will ensure that your QuickBooks company file contains your most recent TeleTracker Online voided store transfers, thereby maintaining the integrity of your QuickBooks data and ensuring the accuracy of your audit trail. Once this item is synchronized, any newfound records will be exported from your TeleTracker Online database into your QuickBooks company file. To synchronize this item:

 

    1. Launch TeleTracker Online.

    2. From the Utilities menu, choose Synchronize QuickBooks.

    3. Verify that you have a current backup of your QuickBooks company file and click the ‘OK’ button in the Synchronize QuickBooks warning box.

    4. Click within the ‘Cutoff Date’ field and select today’s date.  Note: this field is date sensitive for transactions only.

    5. Click the ‘Unselect All’ button.

    6. Click the checkbox to the left of Line 10 (TeleTracker Store Transfer Voids -> QuickBooks Journal Entries).

    7. Click the ‘Analyze’ button.  Once analyzed, the ‘# of New Records’ field will automatically populate with the number of records found.

    8. Answer ‘Yes’ within the ‘Analysis Complete’ message box to print a Batch Audit Report and select your printer.  The Batch Audit Report provides detailed information regarding the data chosen to be synchronized.  Printing this report allows you to maintain an audit trail of each synchronized batch, and also provides an opportunity to review and, if necessary, make changes to your data prior to synchronizing.

    9. After approving the batch, click the ‘Synchronize Now’ button.  Once synchronized, the new records will automatically be downloaded into your QuickBooks company file.

    10. Click the ‘OK’ buttons when finished.

 

  1. TeleTracker Invoices -> QuickBooks Journal EntriesThe purpose of this item is to synchronize your TeleTracker Online Invoices with your QuickBooks Journal Entries.  Transactions originating from received, open purchase order line items will not synchronize until the Purchase Order has been closed.  This includes Inventory Adjustments, Store Transfers, Invoices, Swaps, and Customer Returns.  In order to qualify as closed, the purchase order’s ‘Vendor Invoice#’ and date fields must be populated.  QuickBooks requires that any entry affecting the ‘Accounts Receivable’ account type be linked to a corresponding Customer Name. Therefore, in order to post accounts receivable entries, TeleTracker Online will automatically create a new QuickBooks Customer Name called “TT__ARCUSTOMER”.  This customer name will be created the first time you synchronize transactions affecting your accounts receivable G/L account and, from that point forward, all future entries to your accounts receivable G/L account will be posted through “TT__ARCUSTOMER”.  When this item is analyzed, TeleTracker Online will automatically search your TeleTracker Online database for any new sales invoices.  Any newfound sales invoices will automatically be created as new journal entries within your QuickBooks company file.  Journal entries created by TeleTracker Online within your QuickBooks company file will affect the corresponding G/L account(s) previously identified within your TeleTracker Online Database for each of the various, applicable areas listed in Step 7 (Configuring G/L Accounts within TeleTracker Online)TeleTracker Online will potentially create two (2) distinct journal entries for each new sales invoice; 1) a primary ‘revenue’ journal entry that will account for each of the sales invoice’s populated fields (with the exception of Payments and/or Invoice Adjustments), and 2) a secondary ‘cogs’ journal entry that will account for the reduction of inventory for each of the sales invoice’s inventory items.  Synchronizing this item will ensure that your QuickBooks company file contains your most recent TeleTracker Online sales invoices, thereby maintaining the integrity of your QuickBooks data.  Once this item is synchronized, any newfound records will be exported from your TeleTracker Online database into your QuickBooks company file. To synchronize this item:

 

    1. Launch TeleTracker Online.

    2. From the Utilities menu, choose Synchronize QuickBooks.

    3. Verify that you have a current backup of your QuickBooks company file and click the ‘OK’ button in the Synchronize QuickBooks warning box.

    4. Click within the ‘Cutoff Date’ field and select today’s date.  Note: this field is date sensitive for transactions only.

    5. Click the ‘Unselect All’ button.

    6. Click the checkbox to the left of Line 11 (TeleTracker Invoices -> QuickBooks Journal Entries).

    7. Click the ‘Analyze’ button.  Once analyzed, the ‘# of New Records’ field will automatically populate with the number of records found.

    8. Answer ‘Yes’ within the ‘Analysis Complete’ message box to print a Batch Audit Report and select your printer.  The Batch Audit Report provides detailed information regarding the data chosen to be synchronized.  Printing this report allows you to maintain an audit trail of each synchronized batch, and also provides an opportunity to review and, if necessary, make changes to your data prior to synchronizing.

    9. After approving the batch, click the ‘Synchronize Now’ button.  Once synchronized, the new records will automatically be downloaded into your QuickBooks company file.

    10. Click the ‘OK’ buttons when finished.

 

  1. TeleTracker Invoice Swaps -> QuickBooks Journal EntriesThe purpose of this item is to synchronize your TeleTracker Online Swaps with your QuickBooks Journal Entries.  Transactions originating from received, open purchase order line items will not synchronize until the Purchase Order has been closed.  This includes Inventory Adjustments, Store Transfers, Invoices, Swaps and Customer Returns.  In order to qualify as closed, the purchase order’s ‘Vendor Invoice#’ and date fields must be populated.  When this item is analyzed, TeleTracker Online will automatically search your TeleTracker Online database for any new swaps.  Any newfound swaps will automatically be created as new journal entries within your QuickBooks company file.  Journal entries created by TeleTracker Online within your QuickBooks company file will affect the corresponding G/L account(s) previously identified within your TeleTracker Online database (see Step 7 - Configuring G/L Accounts within TeleTracker Online for instructions on configuring TeleTracker Online Revenue Departments)TeleTracker Online will automatically create two (2) distinct journal entries for each new swap; 1) a ‘swap’ journal entry that will account for the defective item that was swapped, and 2) a ‘replacement’ journal entry that will account for the new replacement item that was given to the customer.  Synchronizing this item will ensure that your QuickBooks company file contains your most recent TeleTracker Online swaps, thereby maintaining the integrity of your QuickBooks data.  Once this item is synchronized, any newfound records will be exported from your TeleTracker Online database into your QuickBooks company file. To synchronize this item:

 

    1. Launch TeleTracker Online.

    2. From the Utilities menu, choose Synchronize QuickBooks.

    3. Verify that you have a current backup of your QuickBooks company file and click the ‘OK’ button in the Synchronize QuickBooks warning box.

    4. Click within the ‘Cutoff Date’ field and select today’s date.  Note: this field is date sensitive for transactions only.

    5. Click the ‘Unselect All’ button.

    6. Click the checkbox to the left of Line 12 (TeleTracker Invoice Swaps -> QuickBooks Journal Entries).

    7. Click the ‘Analyze’ button.  Once analyzed, the ‘# of New Records’ field will automatically populate with the number of records found.

    8. Answer ‘Yes’ within the ‘Analysis Complete’ message box to print a Batch Audit Report and select your printer.  The Batch Audit Report provides detailed information regarding the data chosen to be synchronized.  Printing this report allows you to maintain an audit trail of each synchronized batch, and also provides an opportunity to review and, if necessary, make changes to your data prior to synchronizing.

    9. After approving the batch, click the ‘Synchronize Now’ button.  Once synchronized, the new records will automatically be downloaded into your QuickBooks company file.

    10. Click the ‘OK’ buttons when finished.

 

  1. TeleTracker Invoice Payments -> QuickBooks Journal Entries:  The purpose of this item is to synchronize your TeleTracker Online Invoices Payments with your QuickBooks Journal Entries.  When this item is analyzed, TeleTracker Online will automatically search your TeleTracker Online database for any new invoices payments.  This search will encompass point-of-sale payments as well as subsequent invoice payments.  Any newfound invoice payments will automatically be created as new journal entries within your QuickBooks company file.  Journal entries created by TeleTracker Online within your QuickBooks company file will affect the corresponding G/L account(s) previously identified within your TeleTracker Online database (see Step 7 – Configuring G/L Accounts within TeleTracker Online for instructions on configuring TeleTracker Online Global Preferences and TeleTracker Online Preferences). Synchronizing this item will ensure that your QuickBooks company file contains your most recent TeleTracker Online invoice payments, thereby maintaining the integrity of your QuickBooks data.  Once this item is synchronized, any newfound records will be exported from your TeleTracker Online database into your QuickBooks company file. To synchronize this item:

 

    1. Launch TeleTracker Online.

    2. From the Utilities menu, choose Synchronize QuickBooks.

    3. Verify that you have a current backup of your QuickBooks company file and click the ‘OK’ button in the Synchronize QuickBooks warning box.

    4. Click within the ‘Cutoff Date’ field and select today’s date.  Note: this field is date sensitive for transactions only.

    5. Click the ‘Unselect All’ button.

    6. Click the checkbox to the left of Line 13 (TeleTracker Invoice Payments -> QuickBooks Journal Entries).

    7. Click the ‘Analyze’ button.  Once analyzed, the ‘# of New Records’ field will automatically populate with the number of records found.

    8. Answer ‘Yes’ within the ‘Analysis Complete’ message box to print a Batch Audit Report and select your printer.  The Batch Audit Report provides detailed information regarding the data chosen to be synchronized.  Printing this report allows you to maintain an audit trail of each synchronized batch, and also provides an opportunity to review and, if necessary, make changes to your data prior to synchronizing.

    9. After approving the batch, click the ‘Synchronize Now’ button.  Once synchronized, the new records will automatically be downloaded into your QuickBooks company file.

    10. Click the ‘OK’ buttons when finished.

 

  1. TeleTracker Invoice Adjustments -> QuickBooks Journal EntriesThe purpose of this item is to synchronize your TeleTracker Online Invoice Adjustments with your QuickBooks Journal Entries.  When this item is analyzed, TeleTracker Online will automatically search your TeleTracker Online database for any new invoice adjustments.  Any newfound invoice adjustments will automatically be created as new journal entries within your QuickBooks company file.  Journal entries created by TeleTracker Online within your QuickBooks company file will affect the corresponding G/L account(s) previously identified within your TeleTracker Online database (see Step 7 - Configuring G/L Accounts within TeleTracker Online for instructions on configuring TeleTracker Online Reasons)Synchronizing this item will ensure that your QuickBooks company file contains your most recent TeleTracker Online invoice adjustments, thereby maintaining the integrity of your QuickBooks data.  Once this item is synchronized, any newfound records will be exported from your TeleTracker Online database into your QuickBooks company file. To synchronize this item:

 

    1. Launch TeleTracker Online.

    2. From the Utilities menu, choose Synchronize QuickBooks.

    3. Verify that you have a current backup of your QuickBooks company file and click the ‘OK’ button in the Synchronize QuickBooks warning box.

    4. Click within the ‘Cutoff Date’ field and select today’s date.  Note: this field is date sensitive for transactions only.

    5. Click the ‘Unselect All’ button.

    6. Click the checkbox to the left of Line 14 (TeleTracker Invoice Adjustments -> QuickBooks Journal Entries).

    7. Click the ‘Analyze’ button.  Once analyzed, the ‘# of New Records’ field will automatically populate with the number of records found.

    8. Answer ‘Yes’ within the ‘Analysis Complete’ message box to print a Batch Audit Report and select your printer.  The Batch Audit Report provides detailed information regarding the data chosen to be synchronized.  Printing this report allows you to maintain an audit trail of each synchronized batch, and also provides an opportunity to review and, if necessary, make changes to your data prior to synchronizing.

    9. After approving the batch, click the ‘Synchronize Now’ button.  Once synchronized, the new records will automatically be downloaded into your QuickBooks company file.

    10. Click the ‘OK’ buttons when finished.

 

  1. TeleTracker Invoice Voids -> QuickBooks Journal EntriesThe purpose of this item is to synchronize your TeleTracker Online voided Invoices with your QuickBooks Journal Entries.  When this item is analyzed, TeleTracker Online will automatically search your TeleTracker Online database for any voided sales invoices.  When TeleTracker Online sales invoices have been previously synchronized with your QuickBooks company file, and have subsequently been voided, reversing journal entries will automatically be created within your QuickBooks company file.  These journal entries will identically reverse the accounts affected in the synchronization of the original sales invoice (see Item 11: TeleTracker Invoices  -> QuickBooks Journal Entries for information on synchronizing invoices and journal entries).  Synchronizing this item will ensure that your QuickBooks company file contains your most recent TeleTracker Online voided sales invoices, thereby maintaining the integrity of your QuickBooks data and ensuring the accuracy of your audit trail. Once this item is synchronized, any newfound records will be exported from your TeleTracker Online database into your QuickBooks company file. To synchronize this item:

 

    1. Launch TeleTracker Online.

    2. From the Utilities menu, choose Synchronize QuickBooks.

    3. Verify that you have a current backup of your QuickBooks company file and click the ‘OK’ button in the Synchronize QuickBooks warning box.

    4. Click within the ‘Cutoff Date’ field and select today’s date.  Note: this field is date sensitive for transactions only.

    5. Click the ‘Unselect All’ button.

    6. Click the checkbox to the left of Line 15 (TeleTracker Invoice Voids -> QuickBooks Journal Entries).

    7. Click the ‘Analyze’ button.  Once analyzed, the ‘# of New Records’ field will automatically populate with the number of records found.

    8. Answer ‘Yes’ within the ‘Analysis Complete’ message box to print a Batch Audit Report and select your printer.  The Batch Audit Report provides detailed information regarding the data chosen to be synchronized.  Printing this report allows you to maintain an audit trail of each synchronized batch, and also provides an opportunity to review and, if necessary, make changes to your data prior to synchronizing.

    9. After approving the batch, click the ‘Synchronize Now’ button.  Once synchronized, the new records will automatically be downloaded into your QuickBooks company file.

    10. Click the ‘OK’ buttons when finished.

 

  1. TeleTracker Invoice Payment Voids -> QuickBooks Journal EntriesThe purpose of this item is to synchronize your TeleTracker Online voided Invoice Payments with your QuickBooks Journal Entries.  When this item is analyzed, TeleTracker Online will automatically search your TeleTracker Online database for any voided sales invoice payments.  When TeleTracker Online sales invoice payments have been previously synchronized with your QuickBooks company file, and have subsequently been voided, reversing journal entries will automatically be created within your QuickBooks company file.  These journal entries will identically reverse the accounts affected in the synchronization of the original invoice payment (see Item 13: TeleTracker Invoice Payments -> QuickBooks Journal Entries for information on synchronizing invoice payments and journal entries).  Synchronizing this item will ensure that your QuickBooks company file contains your most recent TeleTracker Online voided invoice payments, thereby maintaining the integrity of your QuickBooks data and ensuring the accuracy of your audit trail. Once this item is synchronized, any newfound records will be exported from your TeleTracker Online database into your QuickBooks company file. To synchronize this item:

 

    1. Launch TeleTracker Online.

    2. From the Utilities menu, choose Synchronize QuickBooks.

    3. Verify that you have a current backup of your QuickBooks company file and click the ‘OK’ button in the Synchronize QuickBooks warning box.

    4. Click within the ‘Cutoff Date’ field and select today’s date.  Note: this field is date sensitive for transactions only.

    5. Click the ‘Unselect All’ button.

    6. Click the checkbox to the left of Line 16 (TeleTracker Invoice Payment Voids -> QuickBooks Journal Entries).

    7. Click the ‘Analyze’ button.  Once analyzed, the ‘# of New Records’ field will automatically populate with the number of records found.

    8. Answer ‘Yes’ within the ‘Analysis Complete’ message box to print a Batch Audit Report and select your printer.  The Batch Audit Report provides detailed information regarding the data chosen to be synchronized.  Printing this report allows you to maintain an audit trail of each synchronized batch, and also provides an opportunity to review and, if necessary, make changes to your data prior to synchronizing.

    9. After approving the batch, click the ‘Synchronize Now’ button.  Once synchronized, the new records will automatically be downloaded into your QuickBooks company file.

    10. Click the ‘OK’ buttons when finished.

 

  1. TeleTracker Invoice Adjustment Voids -> QuickBooks Journal EntriesThe purpose of this item is to synchronize your TeleTracker Online voided Invoice Adjustments with your QuickBooks Journal Entries.  When this item is analyzed, TeleTracker Online will automatically search your TeleTracker Online database for any voided invoice adjustments.  When TeleTracker Online invoice adjustments have been previously synchronized with your QuickBooks company file, and have subsequently been voided, reversing journal entries will automatically be created within your QuickBooks company file.  These journal entries will identically reverse the accounts affected in the synchronization of the original invoice adjustment (see Item 14: TeleTracker Invoice Adjustments -> QuickBooks Journal Entries for information on synchronizing invoice adjustments and journal entries).  Synchronizing this item will ensure that your QuickBooks company file contains your most recent TeleTracker Online voided invoice adjustments, thereby maintaining the integrity of your QuickBooks data and ensuring the accuracy of your audit trail. Once this item is synchronized, any newfound records will be exported from your TeleTracker Online database into your QuickBooks company file. To synchronize this item:

 

    1. Launch TeleTracker Online.

    2. From the Utilities menu, choose Synchronize QuickBooks.

    3. Verify that you have a current backup of your QuickBooks company file and click the ‘OK’ button in the Synchronize QuickBooks warning box.

    4. Click within the ‘Cutoff Date’ field and select today’s date.  Note: this field is date sensitive for transactions only.

    5. Click the ‘Unselect All’ button.

    6. Click the checkbox to the left of Line 17 (TeleTracker Invoice Adjustment Voids -> QuickBooks Journal Entries).

    7. Click the ‘Analyze’ button.  Once analyzed, the ‘# of New Records’ field will automatically populate with the number of records found.

    8. Answer ‘Yes’ within the ‘Analysis Complete’ message box to print a Batch Audit Report and select your printer.  The Batch Audit Report provides detailed information regarding the data chosen to be synchronized.  Printing this report allows you to maintain an audit trail of each synchronized batch, and also provides an opportunity to review and, if necessary, make changes to your data prior to synchronizing.

    9. After approving the batch, click the ‘Synchronize Now’ button.  Once synchronized, the new records will automatically be downloaded into your QuickBooks company file.

    10. Click the ‘OK’ buttons when finished.

 

  1. TeleTracker Customer Returns -> QuickBooks Journal EntriesThe purpose of this item is to synchronize your TeleTracker Online Customer Returns with your QuickBooks Journal Entries.  Transactions originating from received, open purchase order line items will not synchronize until the Purchase Order has been closed.  This includes Inventory Adjustments, Store Transfers, Invoices, Swaps, and Customer Returns.  In order to qualify as closed, the purchase order’s ‘Vendor Invoice#’ and date fields must be populated.  When this item is analyzed, TeleTracker Online will automatically search your TeleTracker Online database for any new customer returns.  Any newfound customer returns will automatically be created as new journal entries within your QuickBooks company file.  Journal entries created by TeleTracker Online within your QuickBooks company file will affect the corresponding G/L account(s) previously identified within your TeleTracker Online Database for each of the various, applicable areas listed in Step 7 (Configuring G/L Accounts within TeleTracker Online)TeleTracker Online will potentially create two (2) distinct journal entries for each new customer return; 1) a ‘primary’ journal entry that will account for each of the customer return’s populated fields (with the exception of Refunds) and 2) a ‘secondary’ entry that will account for the increase in inventory for each of the customer return’s inventory items.  Synchronizing this item will ensure that your QuickBooks company file contains your most recent TeleTracker Online customer returns, thereby maintaining the integrity of your QuickBooks data.  Once this item is synchronized, any newfound records will be exported from your TeleTracker Online database into your QuickBooks company file. To synchronize this item:

 

    1. Launch TeleTracker Online.

    2. From the Utilities menu, choose Synchronize QuickBooks.

    3. Verify that you have a current backup of your QuickBooks company file and click the ‘OK’ button in the Synchronize QuickBooks warning box.

    4. Click within the ‘Cutoff Date’ field and select today’s date.  Note: this field is date sensitive for transactions only.

    5. Click the ‘Unselect All’ button.

    6. Click the checkbox to the left of Line 18 (TeleTracker Customer Returns -> QuickBooks Journal Entries).

    7. Click the ‘Analyze’ button.  Once analyzed, the ‘# of New Records’ field will automatically populate with the number of records found.

    8. Answer ‘Yes’ within the ‘Analysis Complete’ message box to print a Batch Audit Report and select your printer.  The Batch Audit Report provides detailed information regarding the data chosen to be synchronized.  Printing this report allows you to maintain an audit trail of each synchronized batch, and also provides an opportunity to review and, if necessary, make changes to your data prior to synchronizing.

    9. After approving the batch, click the ‘Synchronize Now’ button.  Once synchronized, the new records will automatically be downloaded into your QuickBooks company file.

    10. Click the ‘OK’ buttons when finished.

 

  1. TeleTracker Customer Return Refunds -> QuickBooks Journal Entries & ChecksThe purpose of this item is to synchronize your TeleTracker Online Customer Return Refunds with your QuickBooks Journal Entries and check registers.  In the previously described transaction interfaces, you have learned that information has been exclusively exported from TeleTracker Online into QuickBooks in a one-way exchange of information.  This interface item varies from previous interface items in that information is both exported from TeleTracker Online into QuickBooks and imported into TeleTracker Online from QuickBooks in a two-way exchange of information.   Each of these exchanges are addressed and clarified as follows: 1) Exporting Customer Return Refund Information From TeleTracker Online into QuickBooks: A) When this item is analyzed, TeleTracker Online will automatically search your TeleTracker Online database for any new return refunds.  Any newfound return refunds will automatically be created as new journal entries within your QuickBooks company file.  Journal entries created by TeleTracker Online within your QuickBooks company file will affect the corresponding G/L account(s) previously identified within your TeleTracker Online database (see Step 7 – Configuring G/L Accounts within TeleTracker Online for instructions on configuring TeleTracker Online Global Preferences, and TeleTracker Online Preferences). B) Additionally, when the ‘Check’ option was chosen as the ‘Refund Type’ for new customer return refunds, TeleTracker Online will also automatically export this information into your QuickBooks company file as ‘checks to be printed’ for each applicable return refund.  2) Importing Customer Return Refund Check Information into TeleTracker Online from QuickBooks:  When this item is analyzed, TeleTracker Online will also simultaneously and automatically search your QuickBooks company file for any new refund checks processed for applicable customer returns as described in 1B above.  Any newfound refund check numbers will automatically be imported into the corresponding TeleTracker Online ‘Check Number’ field for each applicable customer return refund.  Synchronizing this item will ensure that both your QuickBooks company file and your TeleTracker Online database contain your most recent customer refund information, thereby maintaining the integrity of your data.  Once this item is synchronized, any newfound records will be both exported from your TeleTracker Online database into your QuickBooks company file and imported into your TeleTracker Online database from your QuickBooks company file. To synchronize this item:

 

    1. Launch TeleTracker Online.

    2. From the Utilities menu, choose Synchronize QuickBooks.

    3. Verify that you have a current backup of your QuickBooks company file and click the ‘OK’ button in the Synchronize QuickBooks warning box.

    4. Click within the ‘Cutoff Date’ field and select today’s date.  Note: this field is date sensitive for transactions only.

    5. Click the ‘Unselect All’ button.

    6. Click the checkbox to the left of Line 19 (TeleTracker Customer Returns -> QuickBooks Journal Entries & Checks).

    7. Click the ‘Analyze’ button.  Once analyzed, the ‘# of New Records’ field will automatically populate with the number of records found.

    8. Answer ‘Yes’ within the ‘Analysis Complete’ message box to print a Batch Audit Report and select your printer.  The Batch Audit Report provides detailed information regarding the data chosen to be synchronized.  Printing this report allows you to maintain an audit trail of each synchronized batch, and also provides an opportunity to review and, if necessary, make changes to your data prior to synchronizing.

    9. After approving the batch, click the ‘Synchronize Now’ button.  Once synchronized, the new records will automatically be downloaded into your QuickBooks company file.

    10. Click the ‘OK’ buttons when finished.

 

  1. TeleTracker Customer Return Voids -> QuickBooks Journal EntriesThe purpose of this item is to synchronize your TeleTracker Online voided Customer Returns with your QuickBooks Journal Entries.  When this item is analyzed, TeleTracker Online will automatically search your TeleTracker Online database for any voided customer returns.  When TeleTracker Online customer returns have been previously synchronized with your QuickBooks company file, and have subsequently been voided, reversing journal entries will automatically be created within your QuickBooks company file.  These journal entries will identically reverse the accounts affected in the synchronization of the original customer return refund  (see Item 18: TeleTracker Customer Returns -> QuickBooks Journal Entries & Checks for information on synchronizing customer returns and journal entries).  Synchronizing this item will ensure that your QuickBooks company file contains your most recent TeleTracker Online voided customer returns, thereby maintaining the integrity of your QuickBooks data and ensuring the accuracy of your audit trail. Once this item is synchronized, any newfound records will be exported from your TeleTracker Online database into your QuickBooks company file. To synchronize this item:

 

    1. Launch TeleTracker Online.

    2. From the Utilities menu, choose Synchronize QuickBooks.

    3. Verify that you have a current backup of your QuickBooks company file and click the ‘OK’ button in the Synchronize QuickBooks warning box.

    4. Click within the ‘Cutoff Date’ field and select today’s date.  Note: this field is date sensitive for transactions only.

    5. Click the ‘Unselect All’ button.

    6. Click the checkbox to the left of Line 20 (TeleTracker Customer Return Voids -> QuickBooks Journal Entries).

    7. Click the ‘Analyze’ button.  Once analyzed, the ‘# of New Records’ field will automatically populate with the number of records found.

    8. Answer ‘Yes’ within the ‘Analysis Complete’ message box to print a Batch Audit Report and select your printer.  The Batch Audit Report provides detailed information regarding the data chosen to be synchronized.  Printing this report allows you to maintain an audit trail of each synchronized batch, and also provides an opportunity to review and, if necessary, make changes to your data prior to synchronizing.

    9. After approving the batch, click the ‘Synchronize Now’ button.  Once synchronized, the new records will automatically be downloaded into your QuickBooks company file.

    10. Click the ‘OK’ buttons when finished.

 

  1. TeleTracker Customer Return Refund Voids -> QuickBooks Journal EntriesThe purpose of this item is to synchronize your TeleTracker Online voided Customer Returns Refunds with your QuickBooks Journal Entries.  When this item is analyzed, TeleTracker Online will automatically search your TeleTracker Online database for any voided customer return refunds.  When TeleTracker Online customer return refunds have been previously synchronized with your QuickBooks company file, and have subsequently been voided, reversing journal entries will automatically be created within your QuickBooks company file.  These journal entries will identically reverse the accounts affected in the synchronization of the original customer return refund (see section ‘1A’ of Item 19: TeleTracker Customer Return Refunds -> QuickBooks Journal Entries for information on synchronizing customer return refunds and journal entries).  Additionally, when refund ‘checks’ are associated with voided customer return refunds, TeleTracker Online will also automatically void any QuickBooks generated refund checks previously synchronized (see section ‘2’ of Item 19: TeleTracker Customer Return Refunds -> QuickBooks Journal Entries for information on synchronizing customer return refund checks).  Synchronizing this item will ensure that your QuickBooks company file contains your most recent TeleTracker Online voided customer return refunds and refund checks, thereby maintaining the integrity of your QuickBooks data and ensuring the accuracy of your audit trail. Once this item is synchronized, any newfound records will be exported from your TeleTracker Online database into your QuickBooks company file. To synchronize this item:

 

    1. Launch TeleTracker Online.

    2. From the Utilities menu, choose Synchronize QuickBooks.

    3. Verify that you have a current backup of your QuickBooks company file and click the ‘OK’ button in the Synchronize QuickBooks warning box.

    4. Click within the ‘Cutoff Date’ field and select today’s date.  Note: this field is date sensitive for transactions only.

    5. Click the ‘Unselect All’ button.

    6. Click the checkbox to the left of Line 21 (TeleTracker Customer Return Refund Voids -> QuickBooks Journal Entries).

    7. Click the ‘Analyze’ button.  Once analyzed, the ‘# of New Records’ field will automatically populate with the number of records found.

    8. Answer ‘Yes’ within the ‘Analysis Complete’ message box to print a Batch Audit Report and select your printer.  The Batch Audit Report provides detailed information regarding the data chosen to be synchronized.  Printing this report allows you to maintain an audit trail of each synchronized batch, and also provides an opportunity to review and, if necessary, make changes to your data prior to synchronizing.

    9. After approving the batch, click the ‘Synchronize Now’ button.  Once synchronized, the new records will automatically be downloaded into your QuickBooks company file.

    10. Click the ‘OK’ buttons when finished.

 

  1. TeleTracker Manual Credit Card Credits  -> QuickBooks Journal EntriesThe purpose of this item is to synchronize your TeleTracker Manual Credit Card Credits with your QuickBooks Journal Entries.  When this item is analyzed, TeleTracker Online will automatically search your TeleTracker Online database for any new manual credit card credits.  Any newfound manual credit card credits will automatically be created as new journal entries within your QuickBooks company file.  Journal entries created by TeleTracker Online within your QuickBooks company file will affect the corresponding G/L account(s) previously identified within your TeleTracker Online database (see Step 7 - Configuring G/L Accounts within TeleTracker Online for further instructions on configuring TeleTracker Online Preferences and TeleTracker Online Reasons)Synchronizing this item will ensure that your QuickBooks company file contains your most recent TeleTracker Online manual credit card credits, thereby maintaining the integrity of your QuickBooks data.  Once this item is synchronized, any newfound records will be exported from your TeleTracker Online database into your QuickBooks company file. To synchronize this item:

 

    1. Launch TeleTracker Online.

    2. From the Utilities menu, choose Synchronize QuickBooks.

    3. Verify that you have a current backup of your QuickBooks company file and click the ‘OK’ button in the Synchronize QuickBooks warning box.

    4. Click within the ‘Cutoff Date’ field and select today’s date.  Note: this field is date sensitive for transactions only.

    5. Click the ‘Unselect All’ button.

    6. Click the checkbox to the left of Line 22 (TeleTracker Manual Credit Card Credits -> QuickBooks Journal Entries).

    7. Click the ‘Analyze’ button.  Once analyzed, the ‘# of New Records’ field will automatically populate with the number of records found.

    8. Answer ‘Yes’ within the ‘Analysis Complete’ message box to print a Batch Audit Report and select your printer.  The Batch Audit Report provides detailed information regarding the data chosen to be synchronized.  Printing this report allows you to maintain an audit trail of each synchronized batch, and also provides an opportunity to review and, if necessary, make changes to your data prior to synchronizing.

    9. After approving the batch, click the ‘Synchronize Now’ button.  Once synchronized, the new records will automatically be downloaded into your QuickBooks company file.

    10. Click the ‘OK’ buttons when finished.