Preferences                  

To access Preferences from the menu bar of the main TeleTracker Online screen, click View, then Preferences.  The selections made in this section will result in individual Location default settings.  However, the majority of selections made in Preferences may be overridden at the source document.

Customer Returns

Field Defaults

Default Bin:  This field determines the Location’s bin in which customer sales returns will automatically be returned to.  You may make your desired, default selection by clicking on the dropdown box to the right of the field.

Print Notes:  This box determines whether or not individual customer return notes automatically print on the Location’s customer return reports.  To print notes as an automatic default, click within this box.  To suppress this feature as an automatic default, leave this box empty.

Behavior

Print after saving:  This box determines whether or not the Location’s customer returns automatically print once they are saved.  To print customer returns as an automatic default, click within this box.  To suppress this feature as an automatic default, leave this box empty.

Close window after saving:  This box determines whether or not the Location’s customer returns window will close automatically once the customer return is saved.  To close the customer returns window as an automatic default, click within this box.  To suppress this feature as an automatic default, leave this box empty.

Refund Mandatory:  This box determines whether the user is required to perform a refund on the customer return.

Refund Deposits:  Check this box to return activation deposits.

Allow SN Drop-down List:  Check this box to allow the user to select the serial number from the customer return drop-down list.  If the box is not checked, the user must scan the serial with a bar code scanner, or enter the serial number manually.

--  General  --  Invoices  --  Purchase Orders  --  Store Transfers  --  Inventory Adjustments  --  Customer Returns  --

--  Customers  --  Vendors  --  Merchant Service  --  Accounting  --  Product Exchange  --

--  Preference Home  --